Shipping and insurance
International delivery
We are happy to announce that we are now officially shipping worldwide!
• Nova Poshta — delivery within 7-10 days
• Ukrposhta — delivery within 7-14 days
Delivery across Ukraine
• Nova Poshta — delivery within 2-3 days
Insurance
Each package is insured for the full value of the jewelry, which makes our delivery completely safe.
Exchange and return
*According to the current legislation of Ukraine, jewelry is not subject to return. However, jewelry exchange is possible if the established conditions for exchange are met.
Jewelry exchange
You can exchange jewelry of proper quality in case of an inappropriate size or, if necessary, change the metal color:
• the exchange of the product occurs within one model for a different size
• the exchange of the product occurs within one model for a different color of metal or stones
Exchange requirements
To be eligible for an exchange, your product must be in the same condition in which you received it. This means that the product must not be damaged and must not have traces of use.
You are responsible for shipping the return to us using a carrier of your choice.
Exchange terms
We reserve the right to reject the exchange of goods if they were sent to our warehouse after the 14-day period, or if the condition of the goods differs from the one in which you received them.